What type of artwork should I provide for my branded merchandise order?
To progress your order to production we need your artwork in a vector format, such as eps, ai or editable PDF.
We cannot use non vector files, which are called raster images or bitmap files, you commonly see these types of files with the file extension as jpg, png, gif, tiff, bmp.
Why do we ask you for a vector file? The answer is quite simple in that vector files can be scaled infinitely without losing any of their detail, which means you get that same quality of the artwork on a large or a small branding area. Whereas with a raster or bitmap image due to the file being made up of pixels when the artwork is resized for a branding area then it will lose its quality. By using a vector file will allow the best print quality on the merchandise.
I don’t have the correct vector logo; can you help?
Sure, that’s not a problem at all. When it comes to the main order, we can redraw your non vectored logo into the correct vector format. There is normally a small charge for this work. You just need to contact us and we can help.
What is a pantone code?
If we are spot or screen printing onto the products, then we will ask you for the pantone code for the colour that is related to your artwork. When you have had your logo created the designer normally assigns the pantone code for the colours used. If you don’t have the information for the pantone codes, then we will match it to the closest possible pantone code.
Can I get to see how the product will look like with my artwork before I order?
We will produce a visual in a PDF, to achieve this we need your artwork in vector format. You can then review and request amendments if you need different positioning.
Can I order a printed sample before I place the main order?
Yes, this is possible but there is a charge associated with it. It normally involves the unit cost of the product, the origination charge and carriage. To get the exact cost and the lead time please contact us.
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